Mission
Based in Rouen, RFE is a SME specialized in the education of the young
people, and in the professional training in IT, personal development and languages.
http://www.rouen-formation.fr/

Testimonial
"Within our ISO 9002 certification project, WorkflowGen is the tool we were looking for to automate our procedures quickly. Thanks to the ease of use of WorkflowGen we were able to implement the quality procedures with a minimum of communication and training for more than a hundred of our trainers who, from now on, use the quality processes in a transparent way ".
Alexandre Martini, General Manager.
 
Business Challenge
During the ISO 9002 certification project, RFE was looking for a solution to digitize the heavy volume of paper procedures and to automate the repetitive administrative tasks.
 
WorkflowGen Solution
Functional Solution
In 2 weeks only the Quality Department was able to go live with the first processes (requests for paid-leaves, constitution of training files, teaching declaration of incident, etc). All processes being described by the certification project, it was then very easy to create the PDF forms and to implement the processes with WorkflowGen.

Technical Solution
The technical implementation was very fast because WorkflowGen had the same environment has RFE's : Intranet with IIS, ASP, SQL Server and Active Directory. 

Benefits
Fast and easy to use
With limited manpower and a tight deadline, RFE was able to set up WorkflowGen and it's first processes in just 2 weeks for more than 100 users. No programming and user friendly modules were the key factors of success.

Quick Return On Investment
The ROI is estimated to be reached within the first year because of the productivity gains on administrative tasks.  The implementation of WorkflowGen enables a single person to manage the quality program and procedures for the whole company.