COBIT Workflow
 
Overview

COBIT is a standard managed by the IT Governance Institute (ITGI) defining a framework for the implementation IT Governance.

COBIT defines both operational and control processes for IT departments.
COBIT presents nearly 34 controls in 4 principal fields:
- Planning and Organizing
- Acquisition and Implementation
- Delivery and Support
- Monitoring

Hundreds of processes must be deployed to implement the various COBIT controls. 
The WorkflowGen BPM / Workflow software enables you to immediately automate these processes while providing the compliance with the latest regulations of your industry thanks to advanced audit trail features.

 


Planning and Organizing

Who decided what, when and on behalf of whom? 

Good IT governance relies on the clear definition of the responsibilities and the traceability of the decisions.  Within the COBIT framework the processes to be implemented are particularly strategic. The WorkflowGen workflow software enables you to model and implement the business rules with a complete audit trial of actions and decisions.

Here are some examples of processes automated by the WorkflowGen workflow software:
- Strategic planning approval
- IT investment management
- Compliance management
- Risk analysis and management
- Quality management
- Human resources management


Acquisition and Implementation

The analysis and the implementation of a new IT solution becomes an increasingly complex process on the purchasing and change management levels.

The large number of projects and actors makes paper-based or email-based process management nearly impossible.  The WorkflowGen workflow software automates these processes and provides real productivity gains while integrating the increasingly heavy burden of compliance. 

Here are some examples of processes automated by the WorkflowGen workflow software:
- Identify and approve solutions
- Software acquisition and maintenance management
- IT procedure management
- Install and accredit system management
- Change management


Delivery and support

This COBIT field is one of the most impacted by compliance because it includes the security management of the information system. 

The IT department should delegate the IT solution authorization management to the business units (e.g. a complete audit trail of the access requests, personnel entry/exit should be implemented).

The WorkflowGen workflow software makes it possible to effectively manage these many processes by automating manual tasks that are sources of errors and productivity losses.

Here are some examples of processes automated by the WorkflowGen workflow software:
- SLA management
- Third party service management
- Performance management
- Authorization management
- Cost management
- Configuration management
- Problem and incident management
- Operation management


Monitoring

Monitoring within compliance projects is very time and resource consuming.
Human based monitoring is not practical because of the volume of data to analyze and the number of processes to control.
The WorkflowGen workflow software enables the automation of several monitoring processes, the tracking of the controls and of the corrective actions.
Connectors with the information system enable the IT department to trigger automatic alerts based on user defined criteria.

Here are some examples of processes automated by the WorkflowGen workflow software:
- Internal and independent audit management
- Corrective action management