Examples of use
 
IT governance / COBIT / ITIL

- Authorizatons management
- Configuration Management
- Problem Management
- Change Management
- Help Desk
- Software Control and Distribution
- Active Directory account update
- Service Level Management
- Capacity Management
- Reconciliation


Corporate services

- supply call-forward
- transportation request
- meeting room reservation
- service request
- change request
- compliance
- help desk
- surveys
- document routing and approval


Sales / CRM

- sales reporting
- product specification
- orders
- vendor information
- travel request
- lead management
- proposal generation
- order processing
- customer care
- product launch
- product trial
- sales process


Sarbanes Oxley

- Real time procedure monitoring
- Complete Audit Trail
- Critical Processes: Purchasing, Procurement, Capital Expenditure, etc


HIPAA Administrative Safeguards

Security management process
- Risk analysis
- Risk management
- Sanction policy
- Information system activity review
Workforce security
- Authorization and/or supervision
- Workforce clearance procedures
- Termination procedures
Information access management
- Access authorization
- Access etablishment and modification
Security Incident procedures
- Response and reporting

 

 

 




Human resources

- leave application
- declaration of absence
- request for cash advance
- new employee integration
- performance review
- time card
- applicant rating
- succession planning
- benefits administration
- training requests
- employee move process
- employee badge request


Accounts

- sales reporting
- product specification
- orders
- expense report
- invoice request
- check requisition
- customer addition
- contract lifecycle
- price Change
- product changes
- customer 'in/out'


Finance

- credit request
- wire transfers
- accounts opening
- invoice processing
- loan processing
- purchase requisitions
- capital appropriation
- procurement activities


Production

- manufacturing order
- after sales care
- product specification
- Product Life Cycle Management
- ISO certification
- inventory management
- quality control


ISO 17799

- Risk Assessment and Treatment
- System Policy
- Organizing Information Security
- Asset Management
- Human Resources Security
- Physical and Environmental Security
- Communications and Operations Management
- Access Control
- Information Systems Acquisition, Development and Maintenance
- Information Security Incident Management
- Business Continuity Management
- Compliance