Globalization has increased global competition and the manufacturing industry, as well as all the other industries, have to endlessly look for ways to differentiate themselves, to improve (this may mean in terms of customer services, asset utilization or many other aspects) and to gain competitive advantage.
 
The WorkflowGen BPM / Workflow software can help Manufacturers in many ways.

• Compliance with the ISO9000 and Six Sigma.
• By automating administrative processes, documents, like request forms, can be route to the correct department quickly and be dealt with swiftly.
• WorkflowGen can help improve communications with customers, suppliers and partners.  With customers, their relationships can be strengthened and this can help retain them.  Also, manufacturers would get to understand them better, therefore, easier to meet the customers’ needs.  It is important to have good relationships with suppliers because manufacturers need to them to be reliable.  For example, if a manufacturer uses JIT and the delivery of a certain product is late, then this may cause downtime, leading to waste and increased costs.
• Planning and controlling can lead to improved asset utilization, equipments and personnel can be achieved – increasing productivity and efficiency, reducing downtime.
• Providing insight into the different processes in the company.  This will help identify any problems (e.g. processes with inefficiencies) and can be solved quickly.
• As the whole process will be quicker, the time it takes to get on the market will be shortened.