Smarter Search with AI-Powered Request Data Indexing: WorkflowGen v10 Is Here

A New Era of Intelligent Search

WorkflowGen v10 goes beyond keyword matching. Its new hybrid AI search engine combines full-text and semantic search to understand the meaning behind your queries.
Whether you type “travel reimbursement” or “flight refund,” WorkflowGen knows what you’re looking for—even if those exact words don’t appear in the data.
Behind the scenes, WorkflowGen breaks down request data into structured chunks enriched with AI-generated embeddings—mathematical representations that capture context and meaning.

Smarter Data, Better Insights

Every piece of process data—text, numbers, dates, and files like PDFs or Word documents—becomes part of a rich, searchable knowledge base.
This makes it easy to discover trends, track recurring issues, and retrieve past examples for faster decision-making.

Real-World Use Cases

1. Customer Support Case Discovery
‍Support teams can instantly find similar past tickets when a new issue is reported. Instead of relying on keywords, WorkflowGen understands context—surfacing cases with comparable error messages, customer feedback, or resolutions.

2. Procurement and Finance Requests
‍Finance teams can search for “vendor delays similar to Q2” or “large purchase requests above $50,000” and instantly retrieve related approvals, invoices, or exception reports—even when details vary.

3. HR and Employee Services
‍HR managers can find similar onboarding or leave requests by meaning (“employee relocation cases”) rather than exact form fields, accelerating repetitive administrative processes.

4. Quality and Compliance Audits
‍Auditors can run semantic searches to identify previous incidents or corrective actions tied to a specific process. This simplifies compliance tracking and helps uncover recurring patterns that traditional search might miss.

5. Knowledge Reuse Across Processes
‍AI indexing turns every request into reusable knowledge. Teams launching a new workflow can quickly find and learn from previous designs or decisions, saving time and ensuring consistency across departments.

Flexible AI Model Support

WorkflowGen v10 supports any model that follows the OpenAI text embedding API schema, including:

• OpenAI and Azure OpenAI
• Custom or self-hosted models (e.g., LM Studio, Ollama)

Organizations can choose the AI stack that fits their infrastructure and compliance needs.

New Workflow Applications

• EXTRACTTEXT – Extracts clean text from PDF, DOCX, or TXT files.
• CHECKREQUESTEMBEDDINGS – Checks whether request data is indexed with embeddings.
• SEMANTICSEARCH – Executes hybrid searches that combine full-text and semantic understanding.

These applications make process automation smarter and more context-aware.

Modern Database Options

WorkflowGen v10 adds support for PostgreSQL 17.6, alongside SQL Server 2025 Preview and Azure SQL Database, offering more flexibility for deployment on cloud, on-premises, or containerized environments.

A Foundation for AI-Driven Workflows

This release lays the groundwork for Retrieval-Augmented Generation (RAG)—enabling future intelligent assistants, contextual recommendations, and proactive process insights inside WorkflowGen.

What’s Next

WorkflowGen v10 marks a shift toward AI-powered workflow intelligence. As we continue to expand search, data analysis, and automation capabilities, your workflows will evolve into dynamic systems that learn from your organization’s own data.
‍Smarter search. Deeper insights. WorkflowGen v10.