WorkflowGen professional services

Get help and training sessions from our experienced consultants

Consulting

Advantys has been assisting hundreds of leading organizations with the implementation of their corporate web information systems since 1995. Our clients include SMEs as well as global corporations, and all have benefited from our years of experience throughout the life cycles of their own IT projects. The Advantys method involves technology transfer, thereby guaranteeing total client autonomy.

  • Analysis of existing processes, forms, and data processing
  • Process modeling
  • Definition of a validation process for forms creation and workflow design
  • Organization & implementation
  • Project Management and Best Practices
  • Definition of Key Performance Indicators (KPI)
  • Review and optimization of workflows implemented with the WorkflowGen workflow software
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Training

Overview

The agenda of the workflow software training can be customized based on your requirements and the profile of the participants. During the sessions the trainer usually works with the participants on the implementation of their first processes.

The training sessions can be performed online or on-site at the location of your choice.
Here is a presentation of the different profiles involved in a WorkflowGen project and the topics covered for each during the training. Because of the simplicity of the product, no training is required for end-users.


Please contact us to define a training agenda that will match your requirements.



Process Supervisor

Monitors the activities and the statistics and can also be part of the workflows design and implementation.

General usage
  • Workflow principles
  • End-user module
  • Statistics
Methodology
  • Process specification
  • Workflow project
    management

Process implementation
  • Web form designer
  • Assignment methods
  • Overdue action management
  • Document management
  • Synchronization



Process Administrator

Designs and implements the workflows and the forms.

General usage
  • Workflow principles
  • End-user module
  • Statistics

Methodology
  • Process specification
  • Workflow project management

Process implementation
  • Web form designer
  • Assignment methods
  • Overdue action management
  • Document management
  • Synchronization

Administration
  • User management and synchronization
  • General administration
  • Process administration
  • Reporting module
  • Performance optimization



Developer

Designs and implements the workflows and the forms, provides technical expertise for advanced features requiring programming skills.

General usage
  • Workflow principles
  • End-user module
  • Statistics

Process implementation
  • Web form designer
  • Web forms with Visual Studio
  • Assignment methods
  • Overdue action management
  • Document management
  • Synchronization

API
  • WorkflowGen API
  • Web services
  • Trigger a process from an external application



Technical Administrator

Manages the back-end product administration and provides technical expertise for advanced features requiring integration with third-party applications.

Administration
  • User management and synchronization
  • General administration
  • Process administration
  • WorkflowGen technical administration
  • Reporting module
  • Performance optimization
  • Web Farm administration

Custom development

You can rely on our team of workflow specialists to quickly implement your processes with WorkflowGen.
The professional services can be performed at the location of your choice or remotely.

  • Process mapping and definition
  • Process and form design
  • Form and process development projects
  • Custom integration projects
  • Custom security configurations
  • Integration with custom intranets and portals
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Implementation Assistance

After your initial WorkflowGen training, we encourage you to call on us as needed to assist you in making your implementation of WorkflowGen a complete success.
For this purpose, we have designed Assistance Packs (APs). An AP is a pre-paid block of time which can be used for the following types of activities:

  • Technical support not covered by the WorkflowGen annual maintenance.
    This includes issues relating to network, database and connectivity.
  • Process consulting, mapping and definition
  • Process and form design
  • Form and process development projects
  • Custom security configurations
  • Integration with custom intranets and portals
  • Remote training
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